Personal Information Collection Statement

Sino Group ("Sino", "us", "we") complies with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486 of Laws of Hong Kong), is committed to safeguarding your privacy, and notifies you of certain matters when collecting personal information from you ("Personal Information"). This Personal Information Collection Statement may change from time to time, so please check back periodically.

For the purposes of this Personal Information Collection Statement , “Sino Group” includes Sino Club Limited, Sino Real Estate Agency Limited, Sino Estates Management Limited, Sino Security Services Limited, Best Result Environmental Services Limited, Sino Parking Services Limited, The Royal Pacific Hotel & Towers, City Garden Hotel, Hong Kong Gold Coast Hotel, Island Pacific Hotel, The Pottinger Hong Kong, The Olympian Hong Kong, Sino Administration Services Limited, and their respective holding companies, subsidiaries, fellow subsidiaries of the holding companies, associated companies and affiliates.

COLLECTION OF DATA

At the time of e-news subscriptions and at any other time when you submit a request or enquiry, or use of website(s) and mobile app(s), you may be asked to provide us with Personal Information.

The provision of your Personal Information is mandatory. However, if you do not provide us with your Personal Information, you may not be able to be provided the services, activities or information in full and we may not be able to fulfill your requests or respond to your inquiries.

If you provide Personal Information of any third parties to us, you must ensure that you have obtained the third party's consent and that the third party is fully aware of our Privacy Policy, including this Personal Information Collection Statement.

USE OF COOKIES

In order for us to provide customers with customizable and personalized services, we use 'cookies' to store and sometimes track information about customers who have visited or logged-in to our website. The information collected by means of 'cookies' includes but not limited to customers' login name and his or her navigation pattern. This is done without customers being aware that it is occurring. Generally, we use 'cookies' to estimate our audience size; to track customers' progress and number of entries in our promotional activities; to assist us in tracking visits and to measure customers' traffic patterns. Personal Information collected by means of 'cookies' will not be disclosed to any third parties except to those parties within our Group.

If you interact with any social media platforms under the Sino Group, Sino Group can interact with you, for examples, sending messages to you on the platforms, following the rules of the social media platforms. We are not responsible for how the social media operators collect, handle and use your Personal Information and what third parties post on our social media platforms.]

PURPOSE AND USE OF PERSONAL INFORMATION

The Personal Information we collect will be used for the following purposes inside Hong Kong:

1. considering and processing your application, including e-news subscriptions, etc. and to maintain contact lists for correspondence;
2. assessing and/or verifying information supplied to us;
3. providing, administering and arranging for you the following services by us, or any other person including any member of the Sino Group or any other firm, company, corporation, body or organization (collectively, a "Relevant Person"): event services, offer-related service, etc;
4. facilitating our communications, and/or the communications of any member of the Sino Group with you, including feedback from you on your needs and expectations of facilities, services and/or products from us, any member of the Sino Group and/or any Relevant Person, following up on comments, surveys, enquiries and other messages that you submit to us through our website, mobile application and/or other means, and sending you administrative communications about our services provided to you as well as business-related announcements about the Sino Group or its members;
5. operating internal control, resolving disputes, troubleshooting problems and enforcing our terms and conditions;
6. with your consent, marketing products, services and other subjects to you (please refer to the Direct Marketing section below);
7. conducting research and/or analysis and/or to compile statistics to understand your needs so as to design new and/or enhancing existing facilities, services and/or products or for any other purposes in connection with our business, the business of any member of the Sino Group or any Relevant Person;
8. complying with any disclosure requirements under any applicable law;
9. prevention, detection and/or investigation of activities that may be illegal or reasonably be suspected of committing any offence
10. protecting the rights, property or safety of any member of the Sino Group and Relevant Person, our employees, members, and others; and
11. any other purpose directly relating or incidental to the above purposes.

DISCLOSURE OF PERSONAL INFORMATION

Personal Information held by us will be kept confidential but we may provide your Personal Information to the following parties or any of them inside Hong Kong for the purposes set out above:

1. any member of the Sino Group;
2. any agent, contractor or third party service provider who provides administrative, management, computer technology outsourcing, cloud services, payment processing, data processing, marketing and research, distribution, telecommunications, accounting, auditing services to us or any member of the Sino Group;

government, law enforcement, regulatory or other authorities where required by or otherwise permitted by law.

DIRECT MARKETING

We intend to use your Personal Information in direct marketing and we require your consent (which includes an indication of no objection) for that purpose. Please note:

1. your name and contact information may be used by us for direct marketing;
2. the following classes of products, services and subjects may be marketed:
   1. investment, sale and leasing services with respect to industrial properties, offices, shops, shopping malls, residential properties and storage spaces
   2. property management services such as security, parking, hygiene, cleaning and/or security services;
   3. corporate information;
   4. arts, cultural, leisure and/or entertainment services;
   5. environmental protection, volunteer and community events services;
   6. hotels, hospitality-related products and services, conference facilities and services, travel, tours, spas, sailing, yachts, and country clubs;
   7. Retail promotion of food & beverages, restaurants, catering, confectionary & groceries, wine and liquor, household products, general merchandise, health & beauty, pharmaceuticals, baby/ children/ educational or pet products & services, stationery & books, fashion items & accessories, jewelry & watches, furniture, sports & leisure equipment, electronics & electrical appliances, music, motor related services, financial services/products, travel/ hospitality/ lifestyle services, and e-commerce (including trading and payment platforms and online auctions).;
   8. membership, loyalty, bonus point and reward programmes managed or operated by any member of Sino Group;
3. the above products, services and subjects may be provided by us and/or any member of the Sino Group; and
4. in addition to marketing the above products, services and subjects ourselves, we may provide your name and contact information to other members of the Sino Group for use by them in direct marketing those products, services and subjects, and we require your written consent (which includes an indication of no objection) for that purpose.

ACCESS TO DATA

You have the right to request access to, and correction of, your Personal Information held by us. For data access requests, we may require payment of reasonable charges incurred by us in relation to administering and complying with your request.

If you wish to check whether we hold your Personal Information, access Personal Information held by us or correct your Personal Information held by us which is inaccurate, please write via e-mail us at info@sino.com or via mail to 11/F-12/F, Tsim Sha Tsui Centre, Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong.This Personal Information Collection Statement is also part of and is subject to our Privacy Policies.

Please click here for this Privacy Policies.

In case of discrepancies between the English and Chinese versions in respect of all or any part of this policy, the English version shall prevail.